- Terms & Conditions
- Acceptable Use
Terms & Conditions
At Beyond Campus we focus on keeping things simple. Our terms and conditions allow both you and us to understand how we will work together effectively to make you successful.
All our clients must agree to these terms before beginning Beyond Campus coaching.
Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched, a contract will be made between you and us, and you will be charged for the goods in accordance with the procedure detailed below.
In order to enter into a contract to buy goods from us, you will need to take the following steps:
- you must click "buy now" for your chosen coaching package;
- you will then be taken to a PayPal window to make payment;
- you then select to either pay using your PayPal account or by credit/debit card;
- PayPal will then handle your payment.
We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.
Before you place your order, you will have the opportunity of identifying whether you have made any input errors by checking your order on the Paypal payment page. You may correct those input errors before placing your order by amending your order number or details on the Paypal payment page. The only language in which we provide these terms of sale is English.
All our products and details are listed on the Bootcamp page of our website.
PRICE AND PAYMENT
Full pricing details, including postage and VAT (if applicable) are available under each of our Bootcamp coaching packages. Additional information can be found in our Frequently Asked Questions document.
Payments will be collected via Paypal either direct from your PayPal account, or you can choose to pay by debit or credit card. Until we receive payment, we can’t hold appointment times for you, or start your coaching journey.
You may cancel or change your coaching sessions up to 48 hours prior to that session’s start time. Cancelling or postponing within 48 hours of your next session may result in you losing the cost and benefits of that session.
We will work around your schedule wherever possible, however, if inadequate time is given (less than 48 hours notice), we are left with an empty coaching slot that could have been filled, with a loss to our business and inconvenience to our coaches.
EXCHANGE AND REFUND POLICY
Your purchase of any Bootcamp coaching package is covered under our 30-day money-back guarantee. If, after one month in any Bootcamp programme, you decide that it’s not for you, we’ll refund your payment completely – no questions asked, no hard feelings. Unfortunately after the 30-day period, no refunds will be offered.
Please feel free to contact us to ensure you are fully comfortable before you make the decision to begin your coaching journey with us.
Coaching is a collaborative process and the client gets out of it, what they put in. Results will be achieved through a combination of 1:1 or group coaching (if your package includes this), plus your own self-directed learning using the many training modules, tools and resources we will provide to you.
If you don’t feel you are getting value from your coaching, firstly let us know as soon as possible so we can adapt to suit you. If this still doesn’t work, please email firstname.lastname@example.org and we will call you to discuss how we can help.
Standard coaching sessions will be available 9am-5pm Monday to Friday - time to be agreed directly with your coach. Occasionally evening slots will be made available if required.
It is your responsibility to confirm the agreed session and be on time. Please notify your coach if you are running late, although be aware that this may mean your coaching session is shortened if we have other client bookings already scheduled after your own.
Coaching sessions do expire if unused after 12 months. For maximum benefit we recommend all packages are completed within three months to allow you to remain fully focused on your development and desired outcome.
The results each client gets depends very much on the time and effort put in, engagement, commitment and openness to feedback and acting on it.
Each client we work with is different, and as with any interview/assessment process much depends on how you perform on the day when we’re not there with you. As such it would be irresponsible to offer any guarantees.
You should come prepared for all coaching sessions, for example:
- Bring a pad and pen or phone recorder to make notes and capture feedback and action.
- Ensure you have any homework or actions completed from previous coaching sessions, including any self-study modules as directed by your coach.
- Come with an open mind, ready to openly share your journey and any concerns, and be ready to listen to, and take action around, any feedback we offer you.
COMMITMENT TO QUALITY
We are committed to offering a quality service through all our coaching packages. If you feel there are ways we can improve then please do contact us at email@example.com – we would be delighted to hear your feedback.
Formal complaints should also be made in writing to firstname.lastname@example.org.
We are the owner or the licensee of all intellectual property rights in our site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of the materials on our site for commercial purposes without a licence from us or our licensors. You may not sell, reproduce or otherwise transfer in any format (including on another website or emailing to other people) any part of our site (including content, images, designs, look and feel) without our prior written consent.
If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.
Beyond Campus is a trading name of HOLLY ASHFORD of 14 Woodlands Crescent, WA16 6LP.
Our email address is email@example.com.
Our phone number is 07470 362616.
If you have any questions or queries, please contact us at firstname.lastname@example.org
Website Acceptable Use Policy
This is the website acceptable use policy, which sets out the terms under which we HOLLY ASHFORD allow you to use our site www.beyondcampus.co.uk (“site”) whether you are a visitor or a registered user. All enquiries should be directed to email@example.com. Please read the terms of this policy carefully, as by using our site you indicate that you agree to comply with and be bound by them.
PROHIBITED USES OF OUR SITE
Whether you are a visitor or registered user, you must comply with our terms of website use Acceptable Use Policy, and use our site for lawful purposes only. In particular, you must not use our site for the uses listed (without limitation) below:-
- any fraudulent activity;
- any activity which breaches any applicable law or regulation, whether national or international;
- any activity which may cause or result in harm to a child under 18 years of age;
- sending unsolicited advertising or other content (spam), or entering into any arrangement for such material to be sent;
- reproducing, selling or otherwise handling our site or its contents in breach of our terms of website use;
- knowingly introducing to our site, or transmit or attempt to transmit to any other site, computer or network, viruses, trojans, worms, logic bombs or other material, code or programme which is malicious or technologically harmful;
- attempting to gain unauthorised access to our site, our software, our server, or any server, computer or database connected to our site;
- or attacking our site via a denial-of-service attack or a distributed denial-of service attack.
CONTRIBUTING AND INTERACTING
Our site may offer users the facilities to upload or contribute content or other material, or to interact with other users. When making use of these facilities, it is your responsibility to ensure that any contribution or interaction is, as far as you are aware, factually correct, represents your honest opinion, and does not breach any applicable law or regulation.
In addition, any contribution or interaction must not include any material which (without limitation):-
- is defamatory, obscene, offensive, hateful or inflammatory;
- is, or refers to material which is, sexually explicit;
- promotes violence, illegal activity or any form of discrimination;
- infringes any other person’s copyright, database right or trade mark;
- threatens, harasses, upsets, embarrasses, alarms or annoys any other person, or is likely to do so;
- advocates, promotes or assists any illegal activity;
- is likely to deceive any person or is made in breach of a legal duty owed to a third party (such as a duty of confidence);
- invades another’s privacy or cause inconvenience or anxiety to any person;
- is used to impersonate any person, or to misrepresent your identity or affiliation with any person; or
- gives the impression that the material emanates from us, if this is not the case.
If we at any time use our site to provide users with any interactive service, the following moderation provisions will apply:-
- we will notify users if moderation is in place, and, if so, whether the moderation is provided by a person or is automated;
- if moderation is in place, we will give you a means to contact the moderator;
- although we will do our best to assess any risks which such interactive service may pose, we will be under no obligation to moderate it, and we expressly exclude any liability for any loss or damage to any person caused by use of it; and
- children should at all times be supervised when using the interactive services on our site, whether such services are moderated or not.
BREACHES OF THIS POLICY
Any breach of this acceptable use policy will be dealt with, and we reserve the right to take any action we reasonably deem appropriate, including restricting your use of our site and/or taking legal action against you. We are not liable for any loss or damage caused by any breach of this acceptable use policy.
Please check this page regularly, as we may revise this acceptable use policy at any time. We may also change or update our acceptable use policy at any time by means of notices published anywhere on our site.
This policy (together with our terms of website use and any other documents referred to on it) sets out the basis on which we Beyond Campus of 14 Woodlands Crescent WA16 6LP will process any personal data we collect from you, or which you provide to us, in the course of using our site www.beyondcampus.co.uk. For the purpose of the Data Protection Act 1998 we are the data controller.
When you use our site, there are a number of ways in which you provide information and other data to us. By using the site, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.
HOW YOUR INFORMATION IS USED
We may use your information to:
- send you our newsletters from time to time.
- ensure that content from our site is presented in the most effective manner for you and for your computer.
- provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- carry out our obligations arising from any contracts entered into between you and us.
- allow you to participate in interactive features of our service, when you choose to do so.
- notify you about changes to our service.
If you do not want us to use your information for marketing purposes, please tick the relevant box on the form on which you submit your data. You can also contact us directly by emailing firstname.lastname@example.org.
If you do want to receive information from our carefully selected third parties about goods or services that may be of interest to you, please tick the relevant box on the form on which you submit your data.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
We take your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk.
COOKIES AND HOW WE USE THEM
A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
- Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
- Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
- Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
- Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
- To recognise when you return to our website. We may show you relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any of our group companies (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985) and also to third parties in the following circumstances: –
- to any prospective seller or buyer of all (or part of) our business or assets;
- if we are required to do so by law, any applicable regulation or to protect the rights, property, or safety of ourselves or others. This may include disclosing to other companies and organisations in connection with fraud protection and credit risk reduction.
ACCESS TO INFORMATION
You have the right under the Data Protection Act to access the information which we hold about you. If you wish to exercise this right, please send your request to email@example.com. In order to meet our costs in responding, we will charge you a fee of £10.